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FAQ
Evergreen Basket is an online marketplace offering a wide range of fresh fruits, vegetables, and grocery essentials. We deliver high-quality, farm-fresh products directly to your doorstep.
Placing an order is simple:
- Browse our website and add products to your cart.
- Proceed to checkout and provide your delivery details.
- Make a secure payment using one of our accepted methods.
- Receive a confirmation email with your order details.
Your trusted fresh produce partner in Delhi NCR! Reach out to confirm delivery areas. 🌽🚛
Delivery charges depend on your location and order value. FREE SHIPPING FOR ALL ORDERS OF ₹299. Details are provided during checkout.
If an item is unavailable, we will inform you promptly and either provide a suitable replacement or issue a refund for the item.
🚫 No Returns on Perishable Items: Once delivered, fruits and vegetables cannot be returned due to their perishable nature.
🔄 Replacement Available: If you receive damaged or poor-quality items, we offer a hassle-free replacement. Contact us immediately for assistance!
📩 Need Help? Reach out to our support team for quick resolution.
To request a refund:
Contact us within 24 hours of delivery.
Provide your order details and the reason for the refund, along with photos if applicable.
Our team will review your request and process the refund if approved.
Orders can be canceled before they are dispatched. Once the order is on its way, cancellations are not accepted.
We work closely with trusted farmers and suppliers to ensure our products are fresh and of the highest quality. Every item undergoes strict quality checks before delivery.
Your e-bill will be sent to your registered email or WhatsApp after your order is confirmed.
You can reach our customer support team through:
📞 Phone: +91 70111 57903
📧 Email: help.evergreenbasket@gmail.com
Our team is available to assist you with any questions or concerns.
Order Tracking
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